Support
How can we help?
Real humans read every message. We usually reply within a day.
Helpful links
Common questions
Settings → Account → Delete. Deletion is permanent and can’t be undone, so be sure before you confirm.
Open the chat, tap the ⋯ menu, and choose Report. Reports are anonymous, and you can block or unmatch from the same place.
Matches live in the moment. If someone leaves the app or unmatches, the chat closes. Start a new live search and we’ll find you someone active right now.
Purchases are handled through the App Store. For refunds, email support@meant.co and we’ll help you sort it out.
Force-close and reopen the app, make sure you’re on the latest version from the App Store, and check your connection. Still stuck? Message us with your device model and we’ll dig in.
Subscriptions bill through the App Store: iPhone Settings → your name → Subscriptions → Meant, or tap Manage on your member card in the app. You keep your perks until the end of the period you paid for.
Upgrade, downgrade, or change your billing period any time from that same App Store subscriptions page. Changes apply at your next renewal.